ASUS was informed by Intel that first allotment of Intel ICH6/ICH6R units have quality issue. The quality issue may cause ICH6/ICH6R motherboards unable to boot up. This problem currently affects all ICH6/ICH6R motherboard vendors. In the meantime, Intel has replaced ASUS with new ICH6/ICH6R units which proved to have fix the problem mentioned above.

For ASUS ICH6/ICH6R motherboards (P5AD2 Premium, P5AD2 Deluxe, P5GD2 Premium, P5GD2 Pro, P5GD2 Deluxe and P5GD1 motherboards) that have been shipped to ASUS customers, ASUS has offered the following solutions:

1. ASUS has informed distributors to stop selling all 925X/915P/915G based motherboards in order to protect ASUS customers.

2. ASUS will provide replacement services for all P5 Series motherboards with new ICH6/ICH6R units immediately.

Identification:

1. New ASUS product part number will have a 0 (Blocked in red) added at the end of part number to differentiate as new (With 0) motherboards.

2. "Chipset OK" description will also be added at the bottom of part number sticker as shown below,

Contact Information:

If the above-mentioned problem applied to your ASUS products, ASUS will offer replacement services for all valued customers.

1. Please contact your retailer or distributor for replacement services. Ensure you have returned the entire motherboard package for a complete swap service.

2. If you cannot reach your retailer or distributor, please go to ASUS Online Technical Service at http://vip.asus.com/eservice/techserv.aspx. Please note that fill in the key word "ICH6SWAP" in Problem Description field to speed up the processing time for your request.