05-09-2002   UPDATE 
If You you are renting your cox cable modem, and you decide to Buy One from a local store or off the Web make sure before you install the new replacement cable moden that you call Cox .
Cox High Speed Internet
(757) 222-4663 (Southside)
 (757) 224-4663 (Peninsula)
And talk with a real person and tell them you purchased a new modem. Cox will need the Manufacture, Model Number,  The serial Number, and MAC Address. otherwise you won't get on line when you connect your new Modem up.
After You call Cox and tell them the above, Read the Installation instructions. Checkout The Modem Manufacture  web site for updated drivers or drivers for your windows  software. or troubleshooting  should you have a problem. 


Install your New Cable Modem Per Instructions and  try it out.  Don't for get to return your Rental from COX to A Cox Store outlett to cancel your rental fee.
 
MAKE SURE YOU SAVE YOUR RECEIPT FROM COX CABLE , PLACE IT A SAFE PLACE. yOU MAY NEED IT LATER. COX'S BILLING PEOPLE TEND TO LEAVE OUT INFORMATION ON YOUR RETURNS. 
ALSO MAKE SURE THE INSTALLER PERSON GIVES YOU A RECEIPT FOR ANY BOX'S REMOVED FROM YOUR HOME .  WHY ? You may have to pay for 
for one or two if you don't. You use to be able to trust COX but now they have every tom, dick, and harry SUBCONTRACTORS  providing installations, Whats thet saying Here Today Gone Tomorrow, Try and prove you gave one of these guys some of COX's equipment without a receipt . The Judge will say sorry "No REceipt" PAY COX CABLE.